Shipping & Returns

Easy, worry-free returns and fast shipping. Learn about our delivery options and 30-day free return policy.

🚚 Delivery Times & Costs

We know you’re excited—so are we!

Processing Time: Orders are packed with care and shipped within 1–2 business days.
Delivery Time:

  • Standard Shipping (3–5 business days): $5 flat rate
  • Express Shipping (1–2 business days): $15
  • Free Shipping: On all U.S. orders over $50

Currently shipping within the U.S. only. International shipping coming soon!

🔁 Free Return & Exchange Policy

Tried them on but not quite right? We get it—babies grow fast.

  • Returns: Free within 30 days of delivery.
  • Exchanges: Always free, any size.
  • Shoes must be unworn and in original packaging.

No restocking fees. No stress.

📝 How to Return or Exchange

  1. Start a Return or Exchange:
    Visit our Returns Portal or email us at [email protected]
  2. Print Your Label:
    We’ll email you a free prepaid return label.
  3. Pack It Up:
    Use original packaging if possible.
  4. Drop It Off:
    At your nearest USPS or UPS location.

Once we receive your return, refunds are processed within 5–7 business days.

❓ FAQ

Q: Can I cancel or change my order?
Yes—just contact us within 12 hours of placing the order.

Q: My item arrived damaged. What do I do?
Email us a photo at [email protected], and we’ll send a replacement ASAP.

Q: Do you offer gift wrapping?
Yes! You can add gift wrap and a personal message at checkout.

Q: Are returns really free?
Yes! We want happy little feet—and happy parents.